Legal
Terms of Service
Last updated: July 6, 2026
1. Agreement
These Terms of Service govern access to and use of Voomy, including the hosted API, processing pipeline, media delivery endpoints, documentation, and related services. By using Voomy, you agree to these terms on behalf of yourself or the organization you represent.
2. Service
Voomy provides video upload, asynchronous processing, manifest generation, media storage, and playback delivery features. We may change, suspend, or discontinue beta, preview, or early-access features at any time.
3. Accounts and API Keys
You are responsible for all activity under your account, tenant, API keys, and credentials. Keep credentials confidential, rotate them if they may be compromised, and notify us promptly of unauthorized use. We may suspend keys or tenants to protect the service, users, or third parties.
4. Customer Content
You retain ownership of video files, metadata, and other content you upload. You grant us the rights needed to host, process, store, transmit, cache, and display that content solely to provide and operate Voomy.
You are responsible for ensuring that you have all rights and permissions required to upload, process, distribute, and make content available through Voomy.
5. Acceptable Use
You must not use Voomy to:
- upload or distribute unlawful, infringing, or harmful content;
- violate privacy, publicity, intellectual property, or other rights;
- host malware, phishing, fraud, spam, or abusive automation;
- interfere with service security, availability, or integrity;
- evade quotas, rate limits, billing controls, or access controls.
6. Plans, Usage, and Payment
Fees, quotas, included usage, overage terms, and billing periods are shown on the applicable pricing page, order form, invoice, or written agreement. You are responsible for fees incurred by your account. Unless otherwise agreed, fees are non-refundable except where required by law.
7. Availability and Support
Voomy is provided on a commercially reasonable efforts basis. We do not guarantee uninterrupted or error-free operation unless a separate written agreement states otherwise.
8. Termination
You may stop using Voomy at any time. We may suspend or terminate access if you breach these terms, create risk for the service or third parties, fail to pay fees, or use the service unlawfully. After termination, we may delete content according to our retention and cleanup practices.
9. Disclaimers
To the maximum extent permitted by law, Voomy is provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.
10. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption. Our aggregate liability for claims relating to Voomy is limited to the amounts paid for the service during the three months before the event giving rise to the claim.
11. Changes
We may update these terms from time to time. Material changes will be posted on this page or otherwise communicated through reasonable channels. Continued use after an update means you accept the updated terms.
12. Contact
Questions about these terms may be sent to hello@voomy.net.